Accessibility Statement

Accessibility Statement

Our Commitment

VIP Community Services is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually working to improve the user experience for everyone and to apply relevant accessibility standards in support of our mission to serve the community with inclusivity and respect.

Accessibility Standards

This website is designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Accessibility Features

VIP Community Services has implemented a variety of accessibility features to improve the usability of this website, including:
  • Keyboard navigation support
  • Improved color contrast
  • Alternative text for meaningful images
  • Clear heading structures and page organization
  • Accessible forms and interactive elements
  • Responsive, mobile-friendly design
  • Compatibility with commonly used assistive technologies

This website also includes an accessibility tool powered by UserWay, which provides features such as text resizing, contrast adjustments, and keyboard navigation enhancements to support a more accessible browsing experience.

This website is designed to be compatible with modern web browsers, including Chrome, Firefox, Safari, and Microsoft Edge, as well as commonly used assistive technologies such as screen readers and keyboard-only navigation tools.

This website relies on technologies such as HTML, CSS, and JavaScript to support accessibility features and functionality.

Known Limitations

While we strive to ensure accessibility across all areas of our website, some content may not yet fully conform to accessibility standards. This may include older PDF documents, archived materials, or certain third-party integrations and embedded content.

Feedback and Assistance

We welcome feedback on the accessibility of this website. If you experience any difficulty accessing content, encounter an accessibility barrier, or need information in an alternative format, please contact us at info@vipservices.org with Website Accessibility in the subject line and we will work to assist you.

When contacting us, please include details about the issue you encountered and the page or feature involved. VIP Community Services aims to respond to accessibility-related requests and feedback within 2 business days.

Statement Updates

This Accessibility Statement was last updated on May 8, 2026.

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Heat Advisory

Starting Wednesday, temperatures will rise into the upper 90s and may reach 100 degrees. The heat index, which indicates how hot it feels, will range from 100 to 105 degrees. On Thursday, temperatures will stay around 100 degrees, and the heat index could hit 103 to 108 degrees. This heat will last until Saturday, July 4. If the forecast is correct, Thursday will be the first time Central Park reaches 100 degrees since July 18, 2012.

To help people during this extreme heat, NYC will open free cooling centers at public hospitals, libraries, older adult centers, and other public places in all five boroughs. New Yorkers should stay hydrated, limit outdoor activities during the hottest hours, and seek air-conditioned spaces whenever possible. Visit nyc.gov/beattheheat for more health and safety tips.

Holiday Hours

All services and administrative offices located at 770 E 176th St will be closed on Friday, July 3rd in observance of Independence Day. Housing, Shelter, and Residential services will remain open.

The Methadone clinic will be open from 6am-9am on Saturday, July 4th.

Normal Operations will resume on Monday, July 6th.